ReCap Support

Everyone's shots, one place.

Need help?

If something's not working or you've got a question, send us an email and we'll get back to you.

lxburner@outlook.com

We usually reply within 48 hours.

Common questions

How do I create an album?

Tap "Create Album" on the home screen and give it a name. You'll get an invite code and QR code to share with whoever you want in the album.

How do I join someone's album?

Either type in the 6-character invite code on the home screen, or scan the QR code they sent you.

What can I do for free?

You get one active album with up to 100 photos and 5 people. Everything works on the free plan - uploading, sharing, face grouping, reactions, all of it.

What does the upgrade do?

It's a one-time purchase through the App Store that bumps your album up to 1,000 photos, 12 people, and adds 30 extra days.

How long do albums last?

30 days from when they're created. The upgrade adds another 30 days on top of that.

How do I delete my account?

There's a "Delete Account" button at the bottom of the home screen. Tapping it removes your account and all your data permanently.